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Modern Health ExperiencesThat Makes treatment Evolutionary -
YOU'VE PROBABLY NOTICEDHealth Service Provision at its Best -
Better Health, Better CommunityDriven By Passion
Welcome to Novic Medical and Maternity Hospital
OUR MISSION
To offer affordable and Excellent Health care and Community based Social Services to indviduals and families.
OUR VISION
To become the premiere provider of essential Health Services.
OUR CORE VALUES
Integrity Doing the right thing, Patient-Centered Putting patients and families first, Respect Valuing all people, Accountability Being responsible and taking action, Compassion Being empathetic.
PATIENT CHARTER
1. Quality Care
• Receive the best possible and safest healthcare available at our institution.
• A safe, smoke free environment, with safe equipment and most comfort we can provide.
Read more 20%2. Dignity and respect
• Be treated with dignity, respect and consideration.
• In case of abuse, the hospital has the right and responsibility to inform Kenya Government agency/Non-Government Organization
Read more 40%INFORMATION
• Ask questions and receive information about your health care in a language and in terms you can understand
• Be called by your names and know the names, position, title and professional relationship of health care tea
• Share your views, observation and concerns.
• Receive copies of your health record in line with the hospital policy.
• Assessment of your learning needs and education about your disease process.
Read more 60%PRIVACY
• Confidentiality for your ongoing care health information is shared among the health care team. With your consent, information can also be with others in line with our policy.
Read more 80%HEALTH CARE
• Know and understand risks and benefits of any investigation, medicine, treatment or decision about your health care.
• Refuse any investigation, medication or treatment, subject to the well-being of minor or incapacitated person we will advise you of the consequences.
• Any doctor of your choice with admitting privileges of Novic Medical And Maternity hospital (NM-MH and/ or a second opinion from other( Novic Medical and Maternity Hospital)NM-MH credentialed physician.
• Refuse participation in any research program. Your decision will not affect the quality of the care you receive.
Read more 100%PRIVACY
• Confidentiality for your ongoing care health information is shared among the health care team. With your consent, information can also be with others in line with our policy.
Read more 80%Consultations
Minor Surgery
Laboratory
Pharmacy
YOU ARE RESPONSIBLE FOR:
Information
• Giving your caregivers clear and accurate information about your health including your previous medical history.
RETINA READY
• Being active involved and informed member of the health care team.
Treament Plan
• Giving your consent of treatment plan.
Treatment
• Any medical consequences of refusing prescribed treatment.
